Legal
Disclaimer
Last updated: March 2026
1. No Guarantee of Results
Replizer is a review management tool that assists businesses in generating replies to customer reviews and soliciting new reviews via QR codes. While we believe our platform provides significant value, we do not guarantee any specific outcomes including but not limited to increased star ratings, increased review volume, increased revenue, or improved customer sentiment. Results depend on many factors outside of Replizer's control, including the quality of your products and services, customer behavior, and platform algorithms.
2. Reply Content Responsibility
All replies generated by Replizer are suggestions that require your approval before being posted. You are solely responsible for reviewing, editing, and approving every reply before it is published. Replizer is not responsible for any consequences arising from replies you approve and post, including but not limited to customer complaints, legal claims, or platform policy violations. We strongly recommend reviewing every reply before approving it.
3. Third-Party Platform Relationships
Replizer, LLC is an independent company and is not affiliated with, endorsed by, or sponsored by any of the review platforms we integrate with, including Google, Yelp, Facebook, TripAdvisor, Trustpilot, Airbnb, VRBO, OpenTable, Resy, Booking.com, BBB, Angi, Houzz, Thumbtack, or Zomato. All platform names, logos, and trademarks are the property of their respective owners. Your use of those platforms remains subject to their own terms of service. When you connect a platform, you authenticate directly with that platform using OAuth. Replizer never receives, stores, or has access to your platform login credentials.
4. Statistics and Research Citations
Statistics cited on this website are sourced from third-party research organizations and publications. While we make every effort to cite accurately and link to primary sources, Replizer does not independently verify the underlying data or methodology of these studies. We provide citations for informational purposes and make no representations or warranties about the accuracy, completeness, or applicability of third-party research to your specific business.
5. AI-Generated Content
Replizer uses artificial intelligence to generate review reply suggestions. AI-generated content may occasionally contain errors, inappropriate language, or inaccurate information. This is why every reply requires your explicit approval before posting. You should not rely on AI-generated replies without reviewing them. Replizer is not liable for any AI-generated content that you approve and post.
6. Coupon and QR Code Usage
Coupons generated through Replizer are promotional tools offered at your discretion. You are responsible for honoring any coupons you distribute through the platform. Replizer is not responsible for any financial loss resulting from coupon misuse, fraud, or unauthorized redemption. QR codes generated by Replizer link to third-party review platforms and Replizer has no control over the availability or functionality of those platforms.
7. Security and Breach Response
Replizer, LLC uses industry-standard security practices including encrypted token storage, bcrypt password hashing, rate limiting, and anomaly detection. In the event of a security breach, Replizer will immediately revoke all platform access tokens system-wide, notify all affected businesses by email, and provide instructions for revoking Replizer's access directly from each platform's settings. Replizer provides safety controls including a one-click account freeze, reply rate limiting, reply notifications, and the ability to revoke all platform tokens at any time. Businesses are encouraged to enable two-factor authentication and monitor reply notifications.
8. Service Availability
Replizer, LLC provides the service on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free service. We may modify, suspend, or discontinue any part of the service at any time with or without notice. We are not liable for any loss or damage caused by service interruptions, data loss, or system failures.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Replizer, LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or loss of goodwill, arising out of or related to your use of the service, regardless of whether such damages are based on warranty, contract, tort, or any other legal theory.
10. Indemnification
You agree to indemnify, defend, and hold harmless Replizer, LLC, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the service, your violation of these terms, or any reply content that you approve and post.
11. Intellectual Property and Patents
Replizer, the Replizer logo, and the Replizer platform are the property of Replizer, LLC. Certain features and methods used in the Replizer platform are the subject of one or more pending patent applications. Patent Pending. Unauthorized reproduction, distribution, or use of Replizer's proprietary technology is strictly prohibited.
13. Changes to This Disclaimer
We may update this disclaimer from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of Replizer after any changes constitutes acceptance of the updated disclaimer.
14. Contact
If you have questions about this disclaimer, contact us at contact@replizer.com.