Legal
Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By creating a Replizer account or using any part of the Replizer service, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service.
2. The Service
Replizer provides a review monitoring and response management platform for businesses. The service includes review aggregation, AI-assisted reply generation, reply approval workflows, coupon generation, and review-request QR code generation. Features and platform integrations may change over time.
3. Your Account
You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account. You may not share your account with others or use Replizer to manage review profiles you do not own or have explicit authorization to manage.
4. Platform Connections and Third-Party Terms
By connecting a review platform to Replizer, you authorize Replizer to access your business profile and post replies on your behalf. You remain responsible for ensuring that your use of Replizer complies with the terms of service of each connected platform. Replizer is not affiliated with Google, Yelp, Facebook, TripAdvisor, or any other third-party review platform.
5. Acceptable Use
You may not use Replizer to post false, misleading, or defamatory replies. You may not use Replizer to post replies on behalf of businesses you do not represent. You may not attempt to circumvent, reverse-engineer, or interfere with the Replizer platform. Violation of these terms may result in immediate account termination without refund.
6. Subscription and Billing
Replizer offers a 90-day free trial. A valid credit card is required to start your trial. If you do not cancel before the end of your trial period, your card will be charged at the rate of your selected plan ($9/month or $90/year). Subscriptions renew automatically. You may cancel at any time from your account settings page. No refunds are issued for partial billing periods.
7. Reply Content and Liability
All replies generated by Replizer require your explicit approval before being posted. You are solely responsible for the content of any reply posted under your business account. Replizer is not liable for any damage arising from replies that you have approved and posted. You should review all generated replies before approving them.
8. Limitation of Liability
Replizer is provided "as is." We make no guarantees regarding uptime, platform availability, or the quality of generated replies. To the maximum extent permitted by law, Replizer, LLC’s liability for any claim arising from your use of the service is limited to the total amount you have paid in subscription fees to Replizer, LLC.
9. Termination
Either party may terminate the service relationship at any time. You may cancel your account through your settings page. We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.
10. Intellectual Property
Replizer, the Replizer logo, and all content, features, and technology of the Replizer platform are the exclusive property of Replizer, LLC. Certain features and methods are the subject of pending patent applications. You may not copy, modify, distribute, sell, or lease any part of the Replizer platform or its underlying technology without express written permission from Replizer, LLC.
11. Governing Law
These Terms of Service and any disputes arising out of or relating to these terms, the Replizer platform, or your use of Replizer shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
12. Binding Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms of Service, the Replizer platform, or your use of the service — including the determination of the scope or applicability of this agreement to arbitrate — shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The place of arbitration shall be determined by the AAA. Judgment on any arbitration award may be entered in any court having jurisdiction. The arbitrator shall have the authority to award any relief that would have been available in court, including injunctive or declaratory relief. Each party shall bear its own costs and attorneys' fees in connection with the arbitration, except that the arbitrator may award costs and fees to the prevailing party if permitted by applicable law. This arbitration agreement is governed by the Federal Arbitration Act. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
13. Class Action and Mass Arbitration Waiver
YOU AND REPLIZER, LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You and Replizer, LLC expressly waive any right to participate in a class action lawsuit, class arbitration, or any consolidated or representative proceeding against the other party. If any court or arbitrator determines that the class action waiver set forth in this section is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision set forth in Section 12 shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes. Additionally, you and Replizer, LLC agree that any arbitration shall not be joined with or consolidated with any other arbitration proceeding involving any other person or entity, and no mass arbitration procedures shall apply. If more than 25 substantially similar individual arbitration demands are filed against Replizer, LLC within a 90-day period, the parties agree to engage in a bellwether process whereby no more than 10 cases shall proceed initially, and the remaining demands shall be stayed pending resolution of the initial cases. The results of the bellwether cases shall inform resolution of the remaining disputes.
14. Contact
Questions about these terms? Email us at contact@replizer.com.